Minder is written in-house and is owned by the people who provide you with direct support. The people who design and build the product are the same ones who support you and provide training in the system’s operations.
Our goal is to make business easier to manage and solve business problems. Our team of professionals are flexible in meeting your requirements, available to make modifications to the system and guarantee to provide a high level of support quickly via phone, fax, e-mail or on-site.
Once set-up with secure access to your site over internet or other remote access protocols we can often fix problems within minutes of your call, without a delay to send a technician onsite. We regularly support customers in remote rural locations, as well interstate clients.
If you have new staff start with your company we are able to assist you with initial and ongoing training to get them up and running faster. Contact us for details of our training programmes.
Our aim is to resolve support requests within the same day, the same hour or the same phone call.
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